In the event of an accident, contact the renting location as noted on the rental agreement document. All accidents involving bodily injury must be reported to the local police department where the accident occurred. The driver is required to complete and file an Avis incident report. In addition, the driver must complete and file any accident reports required by local or state authorities.
For claims lodged with Avis please contact: Avis Australia Claims Department Level 1, 197 Coward St Mascot NSW 2020
Yes. In the event of any damage, Avis will add the excess charge to your rental contract. It is the responsibility of the customer to contact the third party provider, the coverage was purchased from, for further details.