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Our FAQs page can help answer many of your car rental questions.
Modify or Cancel a Reservation
If you have comments or feedback about your reservation booking please fill out this form.
Request Rental Receipt
How was your rental experience? Request Rental Agreement/Receipt, please fill out this form.
Request Miles and Points
Points/Miles can be added when viewing receipt. Please note that it can take up to 4 weeks for your qualifying points to show up on your account.
Rental Billing Enquiries
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Website Assistance & Feedback
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Rental Location & Policies
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My Avis Account
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Preferred/Wizard Profile Update
Need a help with your Preferred/Wizard profile update, please fill out this form.
Please visit the Roads and Maritime Services website by clicking the link https://www.myrta.com/wps/portal/extvp/myrta/etoll, enter your rental agreement number and your last name, and you will be able to view and download your toll charges and invoices. Click the Make an Enquiry button if your query pertains to an e-toll charge from overseas.
Avis App Issues
How was your rental experience on Avis App? Give us your thoughts on our Mobile App or ask us a question.
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