Car Hire Brisbane Airport (BNE)

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Brisbane Airport (BNE)

Address: Terminal Building, Eagle Farm, Brisbane, QL, Queensland, 4007, Australia
Phone: CALL: (61) 2 9353 9000
Hours of Operation: Sun - Fri 6:30 AM - 11:00 PM; Sat 6:30 AM - 10:00 PM

avis-preferred-logo

Location Information
Preferred Service
Proceed to the Preferred Service Booth in the carpark.
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Renter Requirements

Optional Coverages

Loss Damage Waiver (LDW)

Loss Damage Waiver (LDW) is included in Avis Australia rentals. LDW reduces customer liability from the full value of the Avis vehicle to the standard excess amount.

Excess Options

Excess Reduction (ER), available online or Zero Excess, available at counter in participating locations are optional coverage that further reduces the standard excess.

Please click here for further information.


Credit Card Policies

Avis generally accepted credit and debit cards include; Visa, MasterCard, American Express, Diners Club and an Avis Charge Card. However, some locations may not accept all card types.

At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.

Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


Debit Card Policies

See Credit Card Policy above.


Drivers License

The Driver must (i) hold a full and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.

An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licences are only accpeted in the issuing state. If you're travelling interstate you must present a physical (plastic) drivers licence.


Public Liability and Property Damage

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Additional Driver Policy

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.


Age Requirements

The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you may be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.

COVID-19 Cancellation Waiver: Until 28 February 2022, we are offering free cancellation on Pay Now Rentals when you cancel at least 24 hours in advance of rental collection.


Fuel Policy


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Pre-Authorisations

At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.

Passenger Vehicles
Pay later reservations

  • $0 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Pay now reservations

  • $200 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Commercial Vehicles

  • Up to $400 for credit or debit card payments. Please confirm with the pickup location

A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.

At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.


Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.


Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.


Rental Qualification Policy

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.  https://www.avis.com.au/en/rental-qualification-policy


Signature Series

When renting a vehicle from the Signature Series range specific Terms and Conditions apply.

  • Debit cards are not permitted.
  • At the start of your rental, a hold will be placed on your card for the total estimated rental charges plus an additional pre-authorisation of $200 on credit card.
  • Drivers must hold a full valid drivers licence (not being a learners or provisional licence) and be over 25 years of age.
  • Local Renters - The Local Airport Qualification Form must be completed with 2 contact telephone numbers. A second form of identification will be required for your booking. You will be required to provide proof of your current address that matches your current driver¿s licence. An example of the acceptable form of ID is a current utility or phone bill.
  • Interstate one-way rentals are not permitted on Signature Series vehicles.

Travel Restrictions

Area of Use Restrictions

Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.

Where You Can and Cannot Drive the Vehicle

You and any Authorised Driver must not, unless authorised in writing by Avis drive or take the Vehicle:

  • to Gove Peninsula or any island off the coast of Australia (including, but not limited to, Kangaroo Island, Bruny Island, Fraser Island, Magnetic Island, Groote Eylandt or the Tiwi Islands)
  • to Kangaroo Island; however, if so authorised in writing by Avis, You and any Authorised Driver must not drive the Vehicle between dusk and dawn outside town limits;
  • into or out of the Northern Territory, Western Australia or Tasmania
  • In Queensland
    • on Highway No.27: beyond Chillagoe in a Westerly direction
    • on Highway No.1: beyond Normanton in a Southerly, direction and no further North than Karumba
    • beyond Cooktown to the North or Lakeland to the West and no further North than Cape Tribulation on the Coast Road
    • Or on the Coast Road from Helenvale to Cape Tribulation, or from Laura to Lakeland, unless the Vehicle is a 4 wheel drive vehicle
  • in the snow at any time and anywhere (including Tasmania)
  • above the snow line in New South Wales (being Jindabyne) or Victoria (being Bright), from the beginning of June until the end of September
  • on beaches or through streams, dams, rivers or flood waters
  • in Western Australia:
    • to any parts north of Carnarvon;
    • on the Kalumburu Road, Tanami Road, Canning Stock Route, Gunbarrel Highway and Holland Track:
    • on the Gibb River Road, Cape Leveque Road and Windjana Gorge unless the Vehicle is a 4WD Vehicle and is being driven in 4WD mode on these roads;
    • beyond 100 kilometres of the Perth city limits between dusk and dawn; or
    • outside any town or city limits between dusk and dawn.
  • in the Northern Territory:
    • on the Jim Jim Falls Road to Jim Jim Falls and Twin Falls; or
    • outside any town or city limits between dusk and dawn.
  • Airside on any airport in Australia unless You have authorisation from Avis in writing.

 

 


Car Hire/Rental Brisbane Airport

From world-class beaches to mountain ranges and amusement parks to iconic landmarks, there’s plenty to do during your stay in Brisbane. While the public transport system is extensive, the easiest way to get around and make the most of your trip is to hire a car. 

Thanks to Avis, you can rent just about any car you like, whether you want an economical hatchback or a luxurious car, directly from the airport, enabling you to get out into the city from the moment you touch down.

At Avis, we’re one of the world’s leading car rental services, with locations throughout Brisbane and all over Australia. If required, you can pick up your car from Brisbane airport and return it to another location. 

We excel in convenience, choice and value, which is why we’re the most trusted car rental service in Australia.

Introducing Our Car Hire Service at Brisbane Airport 

After a long flight to Brisbane, you probably don’t want to wait around for public transport to get to where you need to go. Instead, you can simply rent a car that you can call your own for as long as required. Just some reasons people take advantage of our car rental service at Brisbane Airport includes :

  • Excellent coverage as standard with a range of optional extras. We want you to feel safe on the road while knowing that should you get into an accident, your finances won’t be affected. That’s why all our cars come with comprehensive insurance, with optional extras such as loss damage waivers and excess reduction options.
  • Our wide variety of vehicles. Whatever vehicle you need to make the most of your trip to Brisbane, you can feel confident that you’ll find it at Avis. We have cars suitable for both business and leisure travellers, and we can cater to just about any budget. Our vehicle classes include economy, compact, standard, intermediate, premium, full-size, wagon, SUV and van.
  • Our convenient and affordable service. Our Brisbane airport offices are open for extended hours, seven days a week. If you need to return your car after hours, you can simply leave it in the return car park area and place your keys in the lockbox.
  • Our commitment to providing exceptional customer service. If you have any questions or ever run into any problems with your car rental, our friendly specialists are just a phone call away. You’ll always have a partner waiting to take your call when you take advantage of our car hire/rental Brisbane Airport service.

Learn More About Brisbane’s Airport and other nearby Locations

Brisbane airport handles millions of passengers per year, and many of those need access to a reliable vehicle without delay. We have two convenient locations for those who need to rent a car directly from Brisbane Airport. You’ll find one in the domestic terminal and the other in the international terminal, ensuring you can rent a car instantly no matter where you’re flying from.

Remember – if you’re leaving Brisbane on a late-night flight, you can return your rental vehicle to us outside of our hours of operation. Please make sure the car is locked and secure before placing the keys and completed contract in the Drop Box, which you’ll find in the returns area. Also, don’t forget to take your personal belongings with you. Do you want to save time? Download our Car Rental App.

What to Do Near Brisbane Airport

Some of the most popular Brisbane attractions include:

Want to head straight to the beach on a sunny day? Some of the most beautiful sandy stretches include Nudgee Beach, Streets Beach, Settlement Cove and Wynnum Foreshore. After you’ve admired views of the ocean, take a drive to the summit of Mount Coot-tha, Brisbane’s highest mountain, for panoramic views of the entire city in all its glory.

While you’re traversing the inner-city roads of Brisbane, check out Southbank with its famous markets and street performers. This is also where you’ll find attractions like the Performing Arts Centre and the Science Centre. When you want to grab a bite and a drink or two, we recommend heading to Fortitude Valley, one of the city’s best nightlife areas.

For more recommendations on where to go after renting your car from Brisbane Airport, don’t hesitate to give us a call or talk to the expert advisors in our offices.

Check out Australia's finest experiences & destinations on our luxury travel guide.

Book Your Car Hire at Brisbane Airport Today

For the best value prices on a broad range of well-maintained, new cars that won’t let you down, look no further than Avis, the leading vehicle rental service at Brisbane Airport. If you have any questions about terms and conditions, travel restrictions or vehicle availability, don’t hesitate to give us a call.

Brisbane Airport FAQs

Can I sleep at Brisbane Airport?

Although sleeping Brisbane Airport offers plenty of 24-hour facilities, If you’re looking for a bed, head to the Skygate Building and book a night in the hotel there.

How do I get from Brisbane Airport to the CBD?

If you’re using your Brisbane Airport hire car to reach the CBD, take the Airport Link road and M3. You’ll find that Brisbane’s CBD is well signposted along the route.

Are there showers at Brisbane Airport?

You’ll find free shower facilities throughout Brisbane Airport. If you’re travelling from the International Terminal, you can use the shower facilities on levels 2, 3, and 4. Or if you’re travelling from the Domestic Terminal you can use the shower facilities on levels 1 and 2. At Avis, we offer some of the best deals on car hire at Brisbane Airport. If you’re ready to explore Brisbane and South Queensland, check out our fleet.

What cars can I rent from Brisbane Airport?

Avis has many cars available for rent from Brisbane airport. These include the compact Kia Rio or similar for quick city trips, the full size Toyota Camry if you have a few passengers and bags. The SUV range include the compact Mitsubishi ASX or similar or the full size Toyota Kluger or similar. For large groups the full size van, Kia Carnival is the best choice or for something luxurious consider a car from the Signature Series range.

How much does it cost to hire a car from Brisbane Airport?

To provide you with an estimate of a cost to rent a car from Brisbane airport, we need to know more about your hire period, the car you want, and how long you need it for.

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