Car Hire Sydney Airport (SYD)

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Sydney Airport (SYD)

Address: Terminal Building, Mascot, NS, New South Wales, 2020, Australia
Phone: CALL: (61) 2 9353 9000
Hours of Operation: Sun - Sat 6:00 AM - 10:30 PM

avis-preferred-logo

Location Information
Preferred Service
Domestic arrivals only: Bypass the Avis counter in the baggage claim area and go directly to the Avis Preferred booth located on the ground floor of the carpark.
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Renter Requirements

Optional Coverages

Loss Damage Waiver (LDW)

Loss Damage Waiver (LDW) is included in Avis Australia rentals. LDW reduces customer liability from the full value of the Avis vehicle to the standard excess amount.

Excess Options

Excess Reduction (ER), available online or Zero Excess, available at counter in participating locations are optional coverage that further reduces the standard excess.

Please click here for further information.


Credit Card Policies

Avis generally accepted credit and debit cards include; Visa, MasterCard, American Express, Diners Club and an Avis Charge Card. However, some locations may not accept all card types.

At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.

Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


Debit Card Policies

See Credit Card Policy above.


Drivers License

The Driver must (i) hold a full and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.

An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licences are only accpeted in the issuing state. If you're travelling interstate you must present a physical (plastic) drivers licence.


Public Liability and Property Damage

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Additional Driver Policy

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.


Age Requirements

The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you may be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.

COVID-19 Cancellation Waiver: Until 28 February 2022, we are offering free cancellation on Pay Now Rentals when you cancel at least 24 hours in advance of rental collection.


Fuel Policy


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Pre-Authorisations

At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.

Passenger Vehicles
Pay later reservations

  • $0 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Pay now reservations

  • $200 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Commercial Vehicles

  • Up to $400 for credit or debit card payments. Please confirm with the pickup location

A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.

At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.


Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.


Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.


Rental Qualification Policy

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.  https://www.avis.com.au/en/rental-qualification-policy


Signature Series

When renting a vehicle from the Signature Series range specific Terms and Conditions apply.

  • Debit cards are not permitted.
  • At the start of your rental, a hold will be placed on your card for the total estimated rental charges plus an additional pre-authorisation of $200 on credit card.
  • Drivers must hold a full valid drivers licence (not being a learners or provisional licence) and be over 25 years of age.
  • Local Renters - The Local Airport Qualification Form must be completed with 2 contact telephone numbers. A second form of identification will be required for your booking. You will be required to provide proof of your current address that matches your current driver¿s licence. An example of the acceptable form of ID is a current utility or phone bill.
  • Interstate one-way rentals are not permitted on Signature Series vehicles.

Travel Restrictions

Area of Use Restrictions

Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.

Where You Can and Cannot Drive the Vehicle

You and any Authorised Driver must not, unless authorised in writing by Avis drive or take the Vehicle:

  • to Gove Peninsula or any island off the coast of Australia (including, but not limited to, Kangaroo Island, Bruny Island, Fraser Island, Magnetic Island, Groote Eylandt or the Tiwi Islands)
  • to Kangaroo Island; however, if so authorised in writing by Avis, You and any Authorised Driver must not drive the Vehicle between dusk and dawn outside town limits;
  • into or out of the Northern Territory, Western Australia or Tasmania
  • In Queensland
    • on Highway No.27: beyond Chillagoe in a Westerly direction
    • on Highway No.1: beyond Normanton in a Southerly, direction and no further North than Karumba
    • beyond Cooktown to the North or Lakeland to the West and no further North than Cape Tribulation on the Coast Road
    • Or on the Coast Road from Helenvale to Cape Tribulation, or from Laura to Lakeland, unless the Vehicle is a 4 wheel drive vehicle
  • in the snow at any time and anywhere (including Tasmania)
  • above the snow line in New South Wales (being Jindabyne) or Victoria (being Bright), from the beginning of June until the end of September
  • on beaches or through streams, dams, rivers or flood waters
  • in Western Australia:
    • to any parts north of Carnarvon;
    • on the Kalumburu Road, Tanami Road, Canning Stock Route, Gunbarrel Highway and Holland Track:
    • on the Gibb River Road, Cape Leveque Road and Windjana Gorge unless the Vehicle is a 4WD Vehicle and is being driven in 4WD mode on these roads;
    • beyond 100 kilometres of the Perth city limits between dusk and dawn; or
    • outside any town or city limits between dusk and dawn.
  • in the Northern Territory:
    • on the Jim Jim Falls Road to Jim Jim Falls and Twin Falls; or
    • outside any town or city limits between dusk and dawn.
  • Airside on any airport in Australia unless You have authorisation from Avis in writing.

 

 


Car Hire at Sydney Airport: Your Complete Guide

As one of the busiest airports in the world, Sydney Airport attracts millions of business and leisure travellers each year. If you’re due to land there sometime soon, you may want to look into car hire at Sydney Airport. At Avis, our fleet of cars at Sydney Airport ranges from small economy models to large SUVs and people carriers. If you’re trying to find a car hire service, now’s a good time to learn more about what we do.

How to reach the Avis car hire desk at Sydney Airport

If you’re landing into Terminal 2, which is Sydney Airport’s domestic terminal, you will find the Avis desk in the baggage reclaim area. Alternatively, if you’re an Avis Preferred member feel free to head straight to the carpark. Find your name and parking bay on the Preferred board.

Customers arriving at Qantas Domestic Terminal 3 can also find a counter near baggage claim or proceed to the car park office. Follow the signs for car rental.

Customers collecting from Sydney domestic terminals can make use of our self-service app. Preferred customers can bypass the counter completely! Use the app to find your car with keys ready to go, upgrade your vehicle, add optional equipment and more!

International flights to Sydney Airport arrive at terminal 1. The Avis booth can be found in the arrivals hall after clearing immigration and collecting luggage.

How do I get to Sydney airport?

You can reach Sydney Airport from the CBD within about 25 minutes. Many customers choose to take the M1 also known as Southern Cross Drive.

Alternatively if you are coming from the other side of Sydney you may take the M5. Regardless of which route you take, you’ll find that the airport signs are frequent.

Things to do near Sydney Airport

There’s no shortage of things to do near Sydney Airport. Some of the most popular attractions include:

Visit Brighton Le Sands

As a Sydney suburb that’s brimming with some of the city’s best outdoor attractions, Brighton Le Sands is the perfect place to unwind.

Sydney Harbour Bridge

The Sydney Harbour Bridge is one of the world’s most popular attractions, especially amongst those with a head for heights. If you do want to climb it, make sure you book in advance to avoid disappointment.

Museums

Sydney has a museum for everyone! Powerhouse Museum, Australian National Maritime Museum, Museum of Contemporary Art, Art Gallery of New South Wales or the Australian Museum are some popular choices.

Refuelling locations

When you rent a car with Avis it is a requirement to return the vehicle with a full tank of fuel. There are numerous petrol stations located around Sydney Airport:

  • Budget Petrol – Situated on the M5
  • Speedway – Located on Princes Highway
  • Caltex Tempe – Located on Princes Highway
  • BP – Butler Road and General Holmes Drive
  • Budget Petrol – Located on Botany Road

Don’t forget to check if your car is petrol or diesel!

Our Sydney Airport car hire fleet

At Avis, we’re always striving to keep our customers happy. It’s for this reason that our Sydney Airport fleet continuously changes. However, some of our popular car hire services include compact zippy cars for the day, spacious family cars and generously-sized SUVs. Regardless of which car you hire, you can choose to add journey-enhancing extras to it, including satellite navigation. Looking for something more luxurious? Our Signature Series range has modern European vehicles for driving in style.

Distances between Sydney Airport and popular attractions

Choosing to hire a car at Sydney Airport is an excellent opportunity to see some of the popular attractions nearby. Fortunately, many of them are within easy reach:

To/From Distance (Approx.km)    Travel Time (Approx. hr)  
Sydney Harbour (Circular Quay)    13 .20
Manly beach 25 .40
Bondi 15 .30
Brighton Le Sands 8 .15
Katoomba (Blue Mountains) 115 1.5
Newcastle 175 2.5


How much does it cost to hire a car at Sydney Airport?

As one of the busiest airports in the world, car hire costs at Sydney Airport vary from day-to-day. To provide you with an estimate, we need to know more about your hire period, the car you want, and how long you need it for. When you choose one of the rentals at Avis.com.au, you’ll save money no matter which option you choose.

What cars can I rent from Avis Sydney Airport?

You can choose from the full Avis fleet at Sydney airport. This includes the compact Kia Rio or similar, the Intermediate Hyundai i30 or similar or the full size Toyota Camry or similar. Looking for an SUV? The compact SUV, Mitsubishi ASX is a popular choice or even the Full Size 4WD, the Mitsubishi Pajero seats 5 comfortably.

Can I rent a luxury vehicle from Sydney Airport?

Yes, the Avis Signature Series luxury range is available from Sydney Airport. Take your choice from a range of BMW's and Mercedes vehicles.

Can I rent a car from Sydney Airport and return to Newcastle?

Yes, one way rentals are possible between Sydney Airport and Newcastle Airport. It is a popular choice for those in the Newcastle area connecting to international flights departing Sydney. Fees and restrictions may apply - please enter your details in the search form for a quote.

Is there only one airport in Sydney?

Yes, currently there is only one airport in Sydney. Its official name is Sydney Kingsford Smith airport and it’s located in the suburb of Mascot. You’re likely to see the airport code SYD printed on your tickets or when making a flight booking online.

What time do planes stop flying at Sydney Airport?

Officially, flights stop at 11pm at Sydney Airport, before resuming again at 6am. For the opening hours of Avis Sydney Airport, please refer to the opening hours' section at the top of this page. 

When should you arrive at Sydney Airport before a flight?

Airlines recommend to arrive three hours before an international flight and two hours before a domestic flight. Remember to allow extra time to return your car and walk across to the terminal.

Is Sydney Airport closed at night?

For security reasons, Sydney Airport closes its terminals at night. However, they all open early enough for you to arrive on time and make your way through security before your flight departs.