Car Hire New Plymouth Airport (NPL)

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New Plymouth Airport (NPL)

Address: Terminal Building, (North Island), New Plymouth, 4373, New Zealand
Phone: (64) 6-755-9600
Hours of Operation: Sun 9:00 AM - 9:00 PM; Mon - Fri 7:00 AM - 9:00 PM; Sat 7:00 AM - 5:15 PM



What is New Plymouth known for?

New Plymouth is known for its culture, backpacker-friendly environment, and surfing. Those who visit the area on a tight budget often find that there’s still lots to do that’s affordable. For individuals who love to surf, the waves surrounding New Plymouth’s coastal walkways present plenty of challenges. Finally, the city is brimming with art galleries that serve all tastes, making it one of the most cultured destinations in New Zealand.

What is there to do around New Plymouth Airport?

If you’re looking for activities to try near New Plymouth Airport, we recommend:

  • New Plymouth Coastal Walkway – 15.2km
  • Te Rewa Rewa Bridge – 10.6km
  • Back Beach – 16.5km
  • Todd Energy Aquatic Centre – 12.9km
  • Meeting of the Waters – 16.3km

At Avis Australia, we want to make hiring a car at New Plymouth Airport easier. If you’re ready to see what we can do for you, it’s time to explore our fleet.

Location Information
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Renter Requirements

Optional Coverages

Loss Damage Waiver (LDW)

Loss Damage Waiver (LDW) is included in most Avis New Zealand rentals. LDW limits the renters responsibility for loss or damage to the Avis vehicle to the standard excess amount.

Optional Extras

Excess Reduction (ER), available online, or Zero Excess, available at counter in participating locations, are optional coverages that further reduces the standard excess. Please click here for further information.

Credit Card Policies

Avis accepted cards include; Visa, MasterCard, American Express and an Avis Charge Card. At the start of your rental, a physical credit and or a debit card must be presented. Your card must show your name, signature and card number, with applicable logo. The cardholder must be the renter and present when collecting the vehicle.

Avis does not accept, bank cards worded cardholder, nor accepts prepaid or reloadable store value cards, travel money cards and EFTPOS cards. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave.

At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Credit card and or debit cards are subject to a card transaction fee of 2.53% for Visa and MasterCard and American Express 3.57% (including GST) at time of pick-up and payment.

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.

Debit Card Policies

Please see Credit Card Policies

Drivers License

The Driver must (i) hold a full and valid driving licence appropriate for the vehicle class while they are using the vehicle. (not being a learner’s, provisional or Pink licence) and (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet).

New Zealand issued Pink licences will state the words Limited, Alcohol Interlock or Zero Alcohol Limit on them. Avis will not rent to a Pink licenced customer.
An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licence from Australia are not accepted. You must present a physical (plastic) drivers licence.

Chinese licences are acceptable as long as they are also accompanied with a full English translation from an approved translator. This also includes a notary translation done in China.

Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Additional Drivers

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee.

For further information, view our Additional Driver policy here.

Additional Fees

Extensions or late returns result in additional charges.

Age Requirements

The minimum age to rent a vehicle is 21 years of age. A Young Driver Surcharge may apply.


You may cancel your booking at any time by calling reservations or managing your booking online.


For Pay Now reservations, depending on when you cancel, you may be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.
  • For 'Pay at Counter' reservations, no cancellation and or no show fee applies

COVID-19 Cancellation Waiver: Until 28 February 2022, we are offering free cancellation on Pay Now Rentals when you cancel at least 24 hours in advance of rental collection.

Estimated Totals

Fuel Policy

Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Counter booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Multi Island Hires

Customers wishing to travel between the North and South Islands are not permitted to take Avis rental vehicles on the Inter-island ferries across Cook Strait. To allow for this type of inter-island travel Avis has a special rental system called a Multi-Island Hire which creates one continuous rental. If you require a Multi-Island Hire, the following rental conditions apply:

  • A minimum rental of 3 consecutive days is required on each island, with a minimum total of 6 days across both islands. If this requirement is not met the rental will be charged as two separate hires.
  • If you are traveling more than once between the two islands, the third (and subsequent) rental period has no minimum length of rental requirement.
  • The rental can start and finish at any Avis location in New Zealand (subject to vehicle availability).
  • You can cross between the two islands using the Picton Ferry Terminal and the Wellington Ferry Terminal, or you can fly into cities where Avis is located. Note: this policy only applies if you are traveling to the other island, not to a location within the same island.
  • A maximum of 5 hours is allowed between the drop off of the vehicle in one island and the pick-up of the next vehicle.
  • A minimum of 72 hours' notice is required of the customer's intention to cross between the islands if a crossover booking has not been previously made. If notice is not given, we cannot guarantee a vehicle will be available on the other side.

It is important to note that no Avis vehicle is allowed to cross Cook Strait between the North and South Islands. Any customer taking a vehicle across on an Inter-island ferry will not be covered by insurance for any damage occurred to the vehicle. If you collect a car in one island and leave the vehicle in the other island location without Avis authorisation, you will face an automatic relocation fee of NZ$450.00 plus GST. Further information and details may be found here.


At the start of your rental, a pre-authorisation will be placed on your credit/debit card for the total estimated rental charges.
A pre-authorisation holds an amount of money on your credit/debit card. Once a pre-authorisation has been held, you will not be able to use that money. You must have sufficient funds to cover the total estimated rental charges and the card be in your name.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.
Customers who prepay or who use the Pay Now option, an additional pre-authorisation of up to $200 at time of pick up will apply.


The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.

Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s), the amount of time you rent for and the type of vehicle you request.

During the year, Avis offer discounted relocation rates. Relocation rates can range from $1.00 to $30.00 NZD per day.
While Avis will endeavour to provide you the vehicle group selected, you may be required to drive another vehicle due to operational requirements.
Changes to returning the vehicle to a different location other than what you select will result in the reservation being recalculated at the prevailing daily rate which will be significantly higher than the advertised price. 
Any applicable one way fee or other charges will apply.

Unless stated otherwise, the price also includes all costs you must pay - for example, GST and any Airport or Wharf fees.

Rental Qualification Policy

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.

Travel Into Other Countries

Vehicles are not permitted to leave New Zealand.

New Plymouth Airport Car Hire

With an abundance of coastal walkways and a scattering of mountains, New Plymouth attracts thousands of tourists from Australia each year. Whether you’re visiting to soak up the sunny climate in the summer or you’re exploring the rugged landscape in the winter, now’s the time to plan your transport options. At Avis Australia, we’re here to show you why you should choose us for your New Plymouth car hire service.

How to find our New Plymouth Airport car hire desk

You’ll find our New Plymouth Airport car hire desk inside the arrivals hall. If you want to spend less time queuing and more time exploring, download the Avis Australia app. After entering your car hire details into the app, you can manage your rental from there. The app allows you to make changes to your agreement, request upgrades, and extend your hire period. It also provides information on past and future rentals, allowing you to keep track of the services you use through us.

Your guide to New Plymouth Airport

New Plymouth Airport features only one terminal, which makes it easy to find the terminal once you arrive. If you need to reach the airport from New Plymouth, use the following directions:

  • Start on Liardet Street and head north-west to State Highway 44
  • Turn right onto SH44
  • Turn right onto Hobson Street
  • Continue straight onto State Highway 3
  • Take a slight left to remain on SH3
  • Turn left onto Airport Drive
  • You’ll see the airport on your left

Things to do near New Plymouth Airport

When you rent a car at New Plymouth Airport, you’ll find that you’re spoiled for choice when it comes to things to do. Fortunately, we have a few useful suggestions you might love.

Pukekura Park

Pukekura Park is a city park that takes its approach to urban greenery to the next level. Alongside plenty of native trees and plants, it features exotic flora and fauna. Combined with its water features, this makes it a relaxing city park to spend time in. The park is a 12.6km drive away from the airport.

Govett-Brewster Art Gallery

As a free art gallery that features towering modern architecture, the Govett-Brewster Art Gallery will keep you entertained for hours. The exhibitions change three times a year, but it’s always home to New Zealand classics. As a result, it’s an excellent place to learn more about New Zealand’s culture. The art gallery is 12.2km away from New Plymouth Airport.

Henui Walkway

Henui Walkway combines coastal strolls with blossoming greenery to provide a serene hiking experience that’s like nothing on this Earth. It’s perfect for grabbing some peace after a hectic travelling experience, and it’s excellent for taking social media-worthy photos. The walkway is just 10.3km away from New Plymouth Airport.

Refuelling locations nearby

When you hire a car at New Plymouth Airport, you’ll need to replace the fuel you used before returning it. Here are some nearby refuelling locations:

  • Z Service Station on the corner of Devon Road and Smart Road
  • BP on De Havilland Drive West
  • Z at 202 to 204 Mangorei Road
  • Z Service Station on the Corner of Courtenay Street and Liardet Street
  • Gull at 107 Leach Street

Our car hire fleet

When you choose to hire a car with Avis, you’re opening yourself up to an impressive fleet that’ll take you anywhere. If you’re travelling with all the family or a large group, consider one of our SUVs or 4X4s. In addition to featuring plenty of room for your passengers, they’ll accommodate your luggage. Alternatively, if you’re part of a small group or you want to economise, give one of our city cars a whirl.

Driving distances to nearby locations

No matter which car you hire at New Plymouth Airport, we’re confident you’ll love exploring the sites that are nearby. Here are some distances to popular locations:

Puke Ariki 12.2km Brooklands Zoo 12.7km Lake Magamahoe 22.1km Fitzroy Beach 9.1km Lake Rotomanu 10.4km