Car and Truck Hire Windsor Airport

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For travel 1 April 2024 to 31 August 2024!

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For travel 1 April 2024 to 31 August 2024!
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Windsor Airport (YQG)

Address:

3200 County Road 42,
Windsor, ON, Ontario, N9A 6J3, Canada

Phone:

(1) 519-966-2782

Location Type:

Corporate

Hours of Operation:

Sun 9:00 AM - 6:00 PM; Mon - Fri 9:00 AM - 8:00 PM; Sat 9:00 AM - 6:00 PM

Location Information

Being right across the Detroit River from Motown, many auto executives choose to fly into Windsor International Airport (YQG) instead of Detroit’s busier airport. The most discerning of the bunch choose to rent their cars from Avis Car Rental for the highest levels of professionalism and fantastic deals on quality Windsor airport car rentals.

The Avis YQG car rental counter is located in the airport’s baggage claim area. Simply step outside to the lot to pick up your vehicle. From there, downtown Windsor is a short 15-minute drive up Division Road and Howard Avenue. What’s more, you can accelerate your travel experience with Avis Preferred, a complimentary membership that allows you to skip the line and go straight to your car.

Windsor has one of Canada’s most frequented casinos—if you're here on business, you’ll probably be staying there. But the city is rich in art culture and history as well. The John Freeman Walls Historical Site and Underground Railroad Museum offers a look at an actual terminus of the Underground Railroad. For art enthusiasts, the Art Gallery of Windsor is internationally acclaimed with over 3,000 works.

For a serene escape, take a short ferry ride to Pelee Island on Lake Erie, home to several bird species and beautiful nature walks.

With a broad fleet of airport car rentals, Avis has the vehicle for you no matter what your plans in Windsor are. Choosing the best in Windsor International Airport rental cars is easy with Avis.

Preferred Service
Proceed to the rental counter in the baggage claim area or the kiosk in the parking garage in order to receive your preprinted rental agreement & keys.
NOTE: Airline & flight information must be on the reservation for the customer to receive Preferred Service.
General Directions
AIRLINE PASSENGERS
Proceed to the Avis counter in the baggage claim area. Rental cars are parked outside the baggage claim area.
WALK-UP RENTERS
Follow airport signs for "Arrivals" or "Baggage Claim". They will lead to the baggage claim area entrance. Proceed inside to locate the Avis counter. Rental cars are parked outside the baggage claim area.
After-hours Returns
Park and lock vehicle. Place keys in the main entrance drop box located at the Avis counter. After 9PM, buzz to enter.

Renter Requirements

Additional Liability Insurance (ALI)


Optional Coverages

Acceptance of the Loss Damage Waiver (LDW) reduces the renters and authorized additional drivers financial responsibility to between 250.00 CAD and 2500.00 CAD depending on car group confirmed, if the car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.

Partial Loss Damage Waiver (PDW) is available at certain rental locations to relieve the renter of the first $1,000 CAD of the loss of, or damage to, the Avis car.

All inquiries regarding PDW availability and cost should be referred to the rental location.

All Avis cars are not to be driven on unpaved roads (like gravel, dirt, etc.).

If LDW is not accepted, the customer is financially responsible for the full value of the car if:

  • Accident damage
  • Glass damage
  • Vandalism
  • Theft of the car
  • Stolen items such as radio, battery, etc.

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

Avis accepts most major credit cards as credit identification at the time of rental.

Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club, Diner's Club Int'l, Discover, JCB, MasterCard, and Visa.

Some locations may not accept each of the referenced cards.

At the time of rental, a hold of $750.00 CAD or estimated rental charges plus 20%, whichever is greater, is placed on the credit card.


Debit Card Policies

Debit cards are not accepted at time of rental as credit identification, however, they can be used at time of return to pay for the rental. You must have a honored charge card to qualify for rental. .


Drivers License

At the time of rental, the driver must present a valid drivers license in the drivers name.  All customers must also present a second form of ID. Please refer to the Additional Information topic for details.
Canada licenses required by issuing province to rent a vehicle are:  Manitoba requires Class 5 Full (F), New Brunswick requires Class 7 (level 2 only) and Class 5, Ontario requires Class G & G2 and all other provinces require Class 5.

Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) in addition to their valid drivers license.


Personal Accident Insurance (PAI)


Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Fees

Winter Tires are mandatory on certain roads or the renter/driver may be ticketed by RCMP.

QUEBEC -
It is mandatory that all vehicles registered in the province of Quebec be equipped with winter tires during the winter months of December through March. All rentals will be charged a daily Tire Management Fee up to 4.50 CAD per day for year-round tire maintenance.  The fee is subject to concession recovery fees, GST and QST.

ALL OTHER PROVINCES -
Winter tire equipped vehicles maybe available in the winter season for reservations at some locations. An additional fee up to 20.00 CAD per day will apply.  Fees vary by location and car group.


Additional Information

For vehicle Groups: F (Intermediate), G (Premium), H (Luxury), K (Convertible), P (Full Size Pickup), W (Standard), L (Full Size SUV), Z (Premium SUV) and all Group X (Specialty Vehicles).

At locations in Canada, you may be asked to provide an additional form of identification as a condition to rent a vehicle. Acceptable forms of additional identification are: 

  • Military ID
  • Certificate of Indian Status
  • Canadian passport
  • Canadian Permanent Resident Card
  • Foreign passport that meets the requirements
  • Nexus or Fast/Express card
  • Non-driver's license issued by a province or territory
  • ID card issued by the federal government, provincial or territorial government
  • Credit card (other than the one being used for payment of rental) in Customer's name

Age Requirements

Rather than requiring customers to be 25 to rent, Avis at this location now rents to customers between the ages of 21-24.  An underage surcharge may apply and will automatically be applied to the reservation.

Additionally, the following restrictions also will apply for renters between the ages of 21-24: Rentals of luxury cars, mini-vans, 12-passenger vans, specialty cars, and SUVs will not be permitted.

 

Government Minimum Age Policy

  • Minimum age 21 (no underage fee applies). 

Fuel Policy

The vehicle must be returned with a full tank of gas or there will be a charge for refueling.

Most locations offer a prepaid gas option which you can accept at the rental location.

If the vehicle is driven less than 125 kilometers there may be an additional refueling fee, unless a gas receipt is presented at time of return. The customer can check at the time of rental for complete details.


Rental Options

Roadside SafetyNet

  • Taxes not included in the Estimated Total and will be applied at the time of rental
  • Roadside SafetyNet (RSN) service is available at all participating Avis locations in the U.S., Canada, Puerto Rico & U.S. Virgin Islands and New Zealand.
  • The daily/weekly fee for the Avis Roadside SafetyNet Option is subject to change.
  • RSN covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
  • Prohibited use of the vehicle will void this option.

 

Other Options

  • Rental options not selected/offered on the avis.com website can not be modified online but have been calculated in the Estimated Total.
  • Taxes not included in the Estimated Total and will be applied at the time of rental.
  • Modifications to these rental options must be made by contacting customer service or can be made at the rental counter. 

 


SMS Policy

Opt-in
Avis Mobile Notifications is a standard rated subscription alert service providing time-sensitive mobile alerts and MMS to customers that include updates to the customer's current and upcoming rentals, and information about claims or inquiries relating to past rentals. By providing your phone number you agree to receive text messages, including text messages sent by an automatic telephone dialing system ("ATDS"), from us and our service partners regarding your rental. Messaging frequency varies based on customer journey. We will not use an ATDS to send you texts for marketing purposes unless we receive your prior express written consent. You are not required to provide consent in order to purchase any of our goods or services.

Opt-out
To Opt-Out of marketing text messages text "STOP" from your mobile device in response to a marketing text message. You can also manage your preferences to receive marketing text messages by updating your Avis profile at Avis.com. Simply select "No" from the SMS Notifications option in the communication preference section of your profile.

Help
To get help, text "HELP" in response to a text message or email custserv@avis.com or call 1-800-352-7900.

Carriers Supported (U.S. only)
AT&T, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular®, Metro PCS, ACS Wireless, All West Wireless, Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati Bell, Cricket Communications, Cellular One of East Central Illinois, Appalachian Wireless, Farmer's Mutual Telephone Company, General Communications, Golden State Cellular, PC Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita, nTelos, Revol, Silver Star PCS (Gold Star), Snake River PCS, South Central, Syringa, Thumb Cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless. 
*T-Mobile is not liable for delayed or undelivered messages

Carriers Supported (Canada only)
Aliant Mobility, Bell Mobility, Eastlink, Fido, Mobilicity, MTS, NorthernTel Mobility, Public Mobile, Rogers Wireless, SaskTel Mobility, Telébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile

Complete Terms and Conditions & Privacy Policy:

Warranty 
Avis will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Privacy 
We will only use your information to provide you the services you request and as set forth in our privacy notice which can be found at
www.avis.com/privacy.

Fee
Avis does not charge a fee for text messaging service. Standard messaging and data rates may apply, we are not responsible for any charges from a person's service provider that may result from us providing this service. Avis assumes no responsibility for charges incurred by signing up for this text messaging service. Any text messaging fees that you incur will be billed on your individual mobile provider bill.


Towing

Towing is not permitted. Vehicles cannot be used to tow or push anything.  A trailer hitch cannot be installed on the vehicles.


Travel Into Other Countries

Vehicles at this location can be driven throughout the Canadian Provinces with no restrictions. Based on availability; One-way rentals may be allowed to some Canadian cities. Vehicles at this location can be driven throughout the continental US with no restrictions. Based on availability; One-way rentals may be allowed to some US cities.

Vehicles at this location are not allowed to travel into Alaska. One-way rentals are also not permitted.

Vehicles at this location are not allowed to travel into Mexico. One-way rentals are also not permitted.


e-Tolls

Please be aware of roads that maybe "cashless tolls" and drivers on these roads are not able to pay cash once they have entered these roads. You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred tolls at the maximum prevailing rates posted by the toll authority. The charges may take 4-8 weeks after the rental to be billed to your credit card/debit card on file