Electronic Tolling Program at Avis
Background to the RMS E-Toll Facility
We are pleased to announce that, after a successful trial with the Roads and Maritime Services of New South Wales, Avis rental vehicles are now registered on the RMS e-toll system so that tolls incurred by you when using an Avis vehicle on any Australian toll road can be recorded and billed to you by the RMS in an efficient manner.
All Avis rental vehicles will be registered on the RMS e-toll system to enable their use on any toll roads in Australia. Currently, these toll roads are on the eastern seaboard of Australia (including the toll roads in the metropolitan areas of Sydney, Melbourne and Brisbane).
How will the RMS E-Toll Facility work?
The RMS E-Toll Facility will be made available by the RMS to you when you rent a vehicle from the Avis network. At the time of rental of your vehicle, you will receive your Avis rental document as you currently do, but the RMS Customer Agreement will now apply to the use of the RMS E-Toll Facility when you use the vehicle on a toll road and incur tolls.
The amounts payable in connection with your use of the RMS E-Toll Facility are described in the RMS Terms and Conditions. Please note that the amounts payable include:
(a) the applicable toll(s) incurred by your use of the vehicle on a toll road during the rental (which varies from toll road to toll road); and
(b) a service fee of, currently, $3.30 (if paying other than by cash) or $5.00 (if paying by cash) for each calendar day on which the vehicle incurs a toll (part of which service fee is paid by the RMS to Avis or a Avis licensee (as applicable).
The amounts owing to the RMS in connection with your use of the RMS E-Toll Facility will be invoiced directly by the RMS - for full details click here. You must not use any other tag or tolling product of any other toll provider in your Avis rental vehicle. If you do, there could be two separate charges - one by the RMS and another by the other toll facility provider.
To download a tax invoice or a transaction summary of toll payments, simply visit the RMS website and follow the instructions on the site.