Cash rentals are not allowed.

Collision Damage Waiver (CDW)

Purchase of CDW reduces renters liability for any damage to the Avis vehicle (or parts of it) to EUR 800.00

Theft Protection Waiver (TP)

Purchase of TP reduces renters liability in case of theft of the car or parts of it to 15% of the liability if no TP was taken

TP is not taxable.

NWE (Non-Wavable Excess)

NWE for CDW 800 EUR

NWE for TP 15% from the full value of the car

This cover is only valid if you stick to the terms of the rental agreement. It doesn't cover other parts of the car (e.g. windows, wheels, interior or undercarriage), or charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices or personal belongings).

Debit cards are not accepted.

At the time of rentals, the driver must present a valid drivers license in the drivers name from their country of residence.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license..

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ADDITIONAL SURCHARGES
At some stations an additional service charge may apply (e.g. airport locations) Airport surcharge: 17 % on time and mileage.

VEHICLE REGISTRATION FEE
Vehicle registration fee: EUR 2.00 per day per vehicle. KM Limit There is limit 300 km per day on Avis Prestige categories (J, H, K, M and P)

ADDITIONAL FEE

If calling phone number +421 900 200 200 , this line is charged at EUR .60/minute with VAT.

ADDITIONAL INFORMATION
AVIS is not responsible for customer’s assets and for things left in a car.
Refund of VAT is not possible.
AVIS reserves the right to change rental terms and conditions.
The price of the vehicle rental does not include liquids and fluids, which have to be added during the use of the vehicle:
windshield washer fluid
coolant
engine oil
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Each vehicle is checked by a technician before the start of a rental, all fluids are refilled.

Additional driver fee is 9 Euro VAT excluded per rental or a maximum 45 Euro VAT excluded will apply to every additional driver per rental.

Minimum age: 25 for all car groups

RETURN STATION
If the car is returned to a station other than agreed - outside the same city - at time of Check Out and noted in the Rental Agreement, an amended return fee is being charged for the additional fleet disposition cost.

PROLONGATION
It is mandatory for the customer to report any lease extension at least 24 hours before the agreed termination of the lease. The extension must be done personally by representation of the renter and the customer must receive a written permission for such extension, while being obliged to pay the full rent including the extension to the renter. Any non-extension during the rental will be considered as unauthorized use of a foreign vehicle with all the legal consequences and applied fees from Avis.

KEYBOX
When returning the vehicle in such a way that the vehicle keys are returned to the keybox, the damage and condition of the vehicle is checked only without the tenant's presence and for any new damage found without the tentant's presence is tenant responsible and may be subject for charge from Avis.

PAYMENT/ CREDIT CARD CHECK
We always verify:
Payment / credit card expiration period (the card must be valid during the lease period and must be valid for at least 6 months after rent as well)

Publisher of the card

Signature on the back of the card

Card number and other payment card security features according to SLSP manual and training

DELIVERY AND COLLECTIONS

On Request

RESPONSIBILITIES AND FINES
The customer is responsible for all charges related to the operation of the vehicle during the rental period (fines for traffic offenses, parking fees, fees for using toll roads) You are responsible for all traffic offenses including parking offenses and speeding in the period of time when the vehicle is in your possession. In addition to the fine, you will be charged an administrative fee of EUR 25.00 exc VAT. The method of handling and accounting of traffic offenses depends on the type of penalty and the country where the offense occurred. You are also responsible for paying the fees for the use of toll roads.

FUEL POLICY
You will be given several options in relation to the amount of fuel, with which you will have to return the vehicle. These will be explained to you at the beginning of your rental.

You should return the vehicle with the agreed amount of fuel and ensure that the correct type of fuel is fueled. If you do not do so, you will be charged additional costs.

Fuel charges: EUR 2.00 per litre exc VAT

Delivery and collection to and from railway stations in France is available for a fee of EUR 14.90. Please contact reservation center for details.

ID AND DRIVER'S LICENSE REQUIREMEMTS
The vehicle will only be handovered if the identity document is verified on an authorized device. Accepted ID is a passport. ID card only in case of the client's nationality from the European Union. The lease can only be made after verification of the personal documents submitted by the client upon signing the Personal Data Processing Form. If the authorized verification system denies the verification of documents, we reserve the right not to provide the lease.

We require:

• Driving license
• Passport
• ID card (only required if Passport is not available)
• Residence permit, if it is a second document

A valid driver's licence from the country of residence is required. International driving licence permit is required for licences in non-roman alphabet. Renter and driver must have held a valid driver's licence for at least one year. In any case, we require two documents. The first must be a driving license and the other may be either a passport or a national id or a residence permit for a foreign person We only accept a national ID instead of a passport if the client is an EU citizen.

Meet late arrival is on request basis only
EUR 40.00 exc VAT (0700-1900), EUR 100.00 exc VAT (1900-0700)

All reservations must include the following information:

> Drivers name, surname
> Date and place of birth
> Personal or business address
> Driving license number, date and place of issue or expiration date

Customers with disabilitiesI have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time
Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, child and boostersseats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.  A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In France, all children must normally use a child car seat until they are 10 years old.  Find out more: https://www.service-public.fr/particuliers/vosdroits/F628.
How much are your child seats?
The fee for renting a seat will depend on the kind of seat and on where you’re renting but you can expect it to cost between 5 EUR and 12 EUR a day. If you rent the vehicle for more than 7 days, you’ll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 30 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on the renting location - please see our tariff conditions.If the GPS is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. It is illegal in France. If you rent a GPS from us, it won't give you speed camera information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location.
Please note: In many countries, including France, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you are renting but you can expect it to be 10 EUR a day.
If the mobile Wi-Fi device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost around 123 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from 5 EUR to 15 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you’re hiring from is in an area where it is illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
You can also opt to book a vehicle equipped with all-weather tyres, and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team.

I am going skiing, do you offer snow chains?
Yes. In most French mountainous municipalities (Alps, Corsica, Central mountain, Jura Mountains, Pyrenees, Vosges Mountains), it is mandatory in winter, by virtue of the Mountain law, to have snow chains in the boot of the vehicle, or to drive a vehicle fitted with winter tires. If your rental location is in a department where the Mountain law applies, the vehicle will be automatically equipped with it, and the price of your rental will automatically be increased with the cost of the corresponding option. If you decide not to subscribe to such option, and upon return of the vehicle we find that the snow chains have been used, you will be charged the corresponding price.

You can also opt to book a category of vehicle fitted with winter tires.

Snow chains may also be available in some other rental locations, please check with the rental location. The price of snow chains appears in our Tariff conditions.. If any snow chain is damaged, lost or stolen, you’ll have to pay for a replacement pair. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

We can not fit snow chains for you, and we can not arrange for them to be fitted.

Not sure if you need snow chains? Please ask a member of our team.

I have brought my own skis with me, do you rent ski racks?
Yes, some rental locations offer ski racks.  You can expect to pay 8 EUR a day to rent a Ski Rack from us. If you rent the vehicle for more than 7 days, you will only be charged for a maximum of 7 days and get to use the ski rack for the duration of your rental, up to 30 days.
Ski racks can not be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay.
If the ski rack is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost 50 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please give us at least 24 hours notice if you want to hire a ski rack.

I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I am moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I am moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.

Optional extras available to buy

I have left my USB charger behind do you sell them?
No, unfortunately we do not sell USB chargers at this time.
I have left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.
I have left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.

What countries am I allowed to take the vehicle to?

You are covered by third party liability insurance only when you use the vehicle in the country listed on the insurance green card.
Your additional coverages only apply when you use the vehicle in the following countries: Andorra, Austria, Belgium, Denmark, Finland, Metropolitan France, Monaco, Northern Ireland, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain (continental), Sweden, Switzerland (exception for vans), United Kingdom.

Can I buy a product to allow me to drive in other countries?

No, regrettably, we do not offer any products which enable you to drive in other countries.

CREDIT AND DEBIT CARDS POLICIES
We accept following Credit cards

• Diners Club
• Visa credit cards
• MasterCard credit cards
• Avis-issued charge cards

We do not accept Visa Electron cards, Maestro cards, V-Pay cards, Cirrus cards, JCB cards, AMERICAN EXPRESS card or any other cards not listed above.
Prepaid cards can only be used for making payments at the end of your rental.

Debit Card Policies
Debit cards are accepted only if the debit card can be used for pre-authorisation before we release the vehicle to you and are not accepted at the airport location.

SPECIAL EQUIPMENT
Winter chains, baby seats, GPS navigation are available upon request for a fee.

TRAVEL ABROAD
For travelling outside Slovakia special conditions apply. The entry into some countries with an Avis vehicle is not allowed. Information will be given at time of check out, and these conditions will also be printed on the Rental Agreement. Entry is allowed in EU countries except of Romania and Bulgaria.
If you plan to travel cross-border into the EU, please let us know at the time of booking. Costs for roads with tolls, tolls for bridges, vignettes etc. are entirely your responsibility. If you do not pay these charges before you use such roads or bridges, you will be charged a fine.

Vouchers are not accepted.