Car and Truck Hire Sandnessjoen

Damage Insurance (CDI)

In most cases, Damage Insurance is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Damage Insurance reduces the excess amount you pay for each separate incident of damage if the vehicle is damaged during the rental.

The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable
plus loss of use and administration cost or b) the excess stated on your Rental Agreement Form.

CDI/TPI are always offered together in Norway. Therefore, cannot be sold separately.

Normally between 110.00 NOK and 300.00 NOK per day (if not included as standard).


Super Damage Insurance (SCDI, Super Collision Damage Insurance and Windscreen)
An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form).

Super Collision Damage Insurance and windscreen (SCDI) is not available to reduce your excess to 0 on certain car groups.

SCDI is always sold as part of a package in Norway, therefore is not able to be sold separately

Normally between 320,00 NOK and 557,00*NOK per day.
* Including STPI, see below.


Theft Protection Insurance (TPI, Theft Protection Insurance)

In most cases, Theft Protection Insurance is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.
This does no cover theft of the rental car where the key has been used.

TPI is always sold as part of a package in Norway, therefore is not able to be sold separately.

Normally between 40.00 NOK and 70.00 NOK per day (if not included as standard).

Super Theft Protection (STPI)

An excess reduction product which reduces your theft protection excess to zero. The excess will show on your rental agreement.

SCDI/STPI is always sold as part of a package in Norway, therefore is not able to be sold separately.

Normally between 320,00 NOK and 557,00* NOK per day.
* Including SCDI, see be above.

Personal Accident Insurance (PAI)
Covers the driver of the vehicle and personal items in the vehicle in the event of an accident. Personal Accident Insurance provides the following benefits:

•  Disability compensation up to NOK 500,000.00
•  Death compensation NOK 500,000.00
•  Medical/dental treatment expenses NOK 25,000.00
•  Luggage insurance - total in the car up to NOK 30,000.00
•  Rescue and assistance - most affordable option

The deductible that is deducted from each payment is NOK 1,000.00.

Personal Accident Insurance is underwritten by Tryg Forsikring AS. You will need to agree to their terms and conditions.

Normally between NOK 20.00 and NOK 40.00 per day.

Super Personal Accident Insurance (SPAI)

Provides the following enhanced benefits:

Super Accident Insurance (SPAI)
This insurance applies to the driver and passengers.

•  Disability compensation Up to NOK 1,500,000.00
•  Death compensation NOK 1,500,000.00
•  Medical/dental treatment expenses NOK 75,000.00
•  Luggage insurance  total in the car NOK 75,000.00
•  Rescue and assistance  most affordable option
•  Trip interruption  prepaid travel expenses are covered
•  Lost master key to the home NOK 5,000.00

Deductible for medical expenses NOK 650.00
Deductible for luggage damage NOK 650.00

Super Personal Accident Insurance is underwritten by Tryg Forsikring AS. You will need to agree to their terms and conditions.

Normally between NOK 45.00 and NOK 55.00 per day.
 
Roadside Assistance Plus

Provided you are using the vehicle in a country which we have agreed to, this product provides roadside assistance without any additional costs being charged if you break down as a result of vehicle failure you have caused. (this does not include lost keys).

Normally 50,00 NOK per day.

Excess Reduction
(Collision Damage and Theft Protection)

See above.
Normally between 200.00 NOK 200,00 and 280,00 per day.



Vehicle Cover
(Super Collision Damage Insurance, Windscreen and Super Theft protection insurance)

See above
Normally between NOK 320,00 and 560,00 per day


Vehicle Cover Plus
(Super Collision Damage Insurance, Windscreen, Super Theft Protection Insurance and Roadside Assistance)

See above.
Between NOK 365.00 and 600,00 per day.

Complete Protection Package (Super Collision Damage Insurance, Windscreen, Personal Accident Insurance, Road side assistance and Super Theft protection Insurance)

See above.
Normally between NOK 405,00 and NOK 665,00 per day.


Windscreen Cover

Reduces the amount you have to pay if the windscreen or any other window is damaged.

Cannot be purchased separately, only as part of one of our Super Coverage packages (listed above)
(Unless part of an existing agreement)

What payment cards do you accept?
We accept:

• American Express (excluding American Express Travellers Cheque cards)
• Diners cards
• Visa credit cards
• Visa debit cards
• MasterCard credit cards
• MasterCard debit cards
• Avis-issued charge cards

We do not accept Visa Electron cards, Maestro cards, Cirrus cards, JCB cards, any pre-paid cards, even if they carry the Visa or MasterCard logo or any other cards not listed above.

We do not accept Digital Payment Cards.

Can I pay by cash?

Payments with cash are not possible when collecting the vehicle.

What happens if I am late in making payment?
If you are late in paying us, interest will be calculated at least 8 % per year above the base lending rate of Norges Bank from time to time.

How much is the pre-authorisation?

The amount of the pre-authorisation is calculated based on:The amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + GBP 300 (or if applicable, the equivalent amount in your local currency) MINUS (Any sum you have already paid when making a "Pay Now" booking)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).

** If you buy our "Fuel Up Front" product, we will reduce the GBP 300 (or if applicable, the equivalent amount in your local currency) by the amount we charge you for the "Fuel Up Front" product

The GBP 300 (or if applicable, the equivalent amount in your local currency) is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
i. costs to refuel or recharge the vehicle (where relevant);
ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period (or to the agreed return location);
iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or
iv. costs incurred as a result of exceeding any relevant mileage restrictions.
Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

In relation to certain high value vehicles, we may require you to provide us with two payment cards for the purposes of the pre-authorisation. Where this is the case, this will be confirmed when making a booking.

If you'd like more details, please ask a member of our team.

Visa and MasterCard debit cards are accepted.

Driving Licences

Requirement to bring a valid driving licence with you

In Norway, all drivers must bring their valid driving licence with them.

If any of the following applies:

• their driving licence was issued in Europe, 
• their driving licence was issued in a non-European country or,
• their driving licence was issued in a non-roman alphabet language like Arabic, Greek, Russian, Hebrew or Japanese,

and we cannot confirm with certainty the details included within the driving licence, the driver will also need to provide either an international driving licence or an official English translation, by a notary, of their driving licence. If this might apply to you, please contact us (prior to your pick up date) as we would be pleased to confirm if an international licence or official translation will be required. 

We do not accept digital driving licences.

Minimum licence requirements 

All drivers must have held their licences for at least 1 year from the date of pick-up. A higher minimum age limit and licence validity may apply for certain vehicles. This will be shown during the booking process or disclosed to you before completing the booking.

If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as: 

• previous driving licences; or
• a letter from their driving licence authority stating that they have held it for this minimum period.

As well as your driving licence, you must bring:

• the payment card that was used to make your booking. For some vehicles, two payment cards in your name will be required and one of these must be a credit card, in addition to the payment card used to make your booking; and
• photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport or driving licence if it contains a photo, a national identity card or any other form of government-issued identification. If you reside in and are travelling from a country outside the Schengen Area, you are required to present a valid passport, at collection.

If you do not pass our identification checks and you are a resident of Norway, you may also be required to provide proof of where you live this could include a recent utility bill or bank statement. In these circumstances, your driving licence will not be accepted as proof of your address.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Within Norway there are certain areas which have congestion charging zones. This means you need to pay a fee if you wish to drive in certain areas on certain days and during certain times. In addition, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. We recommend you pay these in advance where possible in order to ensure you will not incur a fine.

We recommend you check the Internet to find out about any restricted areas before you travel. Websites such as www.autopass.no/en/autopass provide useful information. If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle. We are unable to tell you about any other restricted areas.

If a fine or charge is sent to us because you haven't paid a charge or complied with the law, we will take payment for:

• Our administration fee of NOK 150.00 for each fine or charge issued in Norway to cover our costs of dealing with the fine or charge; or
• Our administration fee of between EUR 24.00 and EUR 45.00 for each fine or charge issued in any other country (which will be charged in the currency of the country where the fine occurred)
• the actual amount of the fine or charge imposed if we have to pay it.

Keeping the vehicle interior clean

Please note the following:

• You are not permitted to smoke in your rental vehicle. If we believe that anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply of up to NOK 3750.00.
• If the interior of the vehicle is especially muddy, dirty, stained, full of animal hair or smelly, and our standard cleaning procedure will not fix it, you will be charged a specialist cleaning charge of up to NOK 3750.00.

No Show/Cancellation: If you fail to rent and do not cancel your passenger car reservation there will be a fee of  NOK 750.
You must cancel your van reservation at least 7 days prior to the rental to avoid a fee of 50% of estimated rental charges. If you fail to cancel your van reservation we will charge the entire amount of estimated rental charges.

Outside Office Hours: A fee will apply for rentals outside office hours or when the location is closed. 
Airport locations require flight number and arrival time.

•   Up to midnight and after 6:00am: 320.00 NOK plus tax.
  • Sundays: 480.00 NOK plus tax.
  • Holidays: 750.00 NOK plus tax.
• Between Midnight and 6:00 a.m. fee: 640.00 NOK plus tax.
  • Sundays: 800.00 NOK plus tax.
  • Holidays: 920.00 NOK plus tax. 

Drivers License:
A valid driving license from the renter's country of residence must be presented in person at the time of rental
This license must have been held for at least one year prior to the rental pick-up date.
A local driving license must also be obtained at the time of vehicle pick up by drivers renting groups L and P (passenger van and truck).
Customer must contact the counter directly for the special requirements and reservations involving rental of groups L and P (passenger vans and truck).
Drivers should be prepared to pay for any required additional documentation at the time of issue.
All forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. 

Minimum driver age restrictions

When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email.

You need to be at least 19 years old to hire and drive most of our vehicles.

Young driver surcharge

If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost of a young driver surcharge will be built into the price confirmed at booking stage.
If you add an additional driver onto the rental at pick up, you may be charged a young driver surcharge (you will be asked to agree to this) and is likely to be NOK 130,00 per day, per driver.
If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get cover for the duration of the rental up to 31 days.

Maximum driver age restrictions

When you book, you'll be told if there are any maximum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email or call the reservations team.

In most cases there is no maximum driver age restriction. If you are renting with one of our affiliates listed in 1. (Rental Provider) there may be a maximum driver age set for insurance reasons.

Approximate total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats, winterization fee from 01Nov - 30Apr and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.

Estimated total is subject to change based upon exchange rates at the time of rental.

Returning the vehicle 
Unless you agreed a different refuelling option (see below), (Fuel up front),you must return the vehicle to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge or automatically logged in respect of connected cars. We recommend you fill up as close to the return location as you can on the return date and keep the receipt to show us. If you don't return the vehicle with a full tank and you can't show us a receipt for fuel you may be charged.

Refuelling options

Fuel Up Front - this option allows you to pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity or your vehicle and a lower price per litre than with "Pay on return". Return the vehicle with whatever's left in the tank. 

This is only available where you have added it as an option at booking stage or asked to add it to your rental prior to you collecting the vehicle. If you have added this option, the cost will be on your Rental Agreement Form. 

However, you don't get a refund for any fuel you don't use.

Our Rental System will automatically ensure that you get the most favourable "Pay on Return" option. 

Pay on Return-

If you are renting any other traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it (this is automatically logged and is calculated to the nearest litre). If you are renting any other traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank (costs are based on the manufacturer's stated fuel tank capacity). We charge a markup of up to 20% of the fuel price, for Norway, at the end of the rental period in addition to a refuelling charge of 250.00 NOK. The price per litre will be stated on your rental agreement. 

Electric vehicles 

If an electric vehicle is returned to us with a battery capacity lower than 70%, one of the following fees will apply.

Electric Vehicles

Northe - Charging Solution
When renting electric cars, a service called Northe is included. The solution can be used voluntarily by using the charging chip attached to the car key. With the charging chip, the electric car is charged at the charging stations associated with Northe, at market price plus an administration fee of 25%. 
If the charging key is not returned at the end of the tenancy, a fee will be charged. The customer will be responsible for all charging that is carried out until the lease is finally closed. 
This means that if the car is handed over outside opening hours, or in other ways which mean that there is a period of time between handing over and until the charging pad is in our possession, then the renter is liable for any consumption. If you would like further information, please contact one of our rental offices.

The General Conditions provide more information about what happens if you want to extend your rental, or if you do not return the vehicle to us as agreed.

The late return processing fee is up to NOK 150.00 per day.

International travel outside Norway is permitted to certain countries but requires prior approval from the Budget rental station from which you collected the vehicle.

If you plan to drive outside of Norway, Sweden, Denmark and Finland, you will be charged a cross border fee of NOK 300.00 per day. If you rent the vehicle for more than 10 days, you will be charged for a maximum of 10 days per rental, which can last up to 31 days.

The fee for driving within Scandinavia to Sweden, Denmark or Finland is NOK 350.00 per rental, which can last up to 31 days.
You may only use the vehicle in the following countries:

• Austria (A)
• Andorra (AND)
• Belgium (B)
• Switzerland (CH)
• Germany (D)
• Denmark (DK)
• Spain (E) only mainland
• France (F) only mainland
• Finland (FIN)
• Liechtenstein (FL)
• Great Britain (GB)
• Italy (I) Nor Sardinia
• Ireland (IRL)
• Luxembourg (L)
• Monaco (MC)
• Norway (N)
• Netherlands (NL)
• Portugal (P)
• Poland (PL)
• San Marino (RSM)
• Sweden (S)

It is prohibited to drive our vehicles into Albania (AL), Azerbaijan (AZ), Bulgaria (BG), Bosnia and Herzegovina (BIH), Faroe Islands (FO), Greenland (GG) Belarus (BY), Cyprus (CY) , Estonia (EST), Georgia (GE), Greece (GR), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Malta (M), North Macedonia (MK), Moldova (MD), Montenegro (MNE), Romania (RO), Russia (RUS), Serbia (SRB), Turkey (TR), Ukraine (UA) and any country outside continental Europe.

Budget reserves the right to claim compensation for any damage resulting from a breach of the above provisions.

If it comes to our attention that the vehicle has been driven in an unpermitted country, you can risk being fined up to NOK 50 000.00. 

Please note that if you are permitted to take the vehicle outside of Norway it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in.