Cars can be returned to other Avis locations within this country based on car availability.  Vehicles may be rented in Ciudad Juarez, Chihuahua, Hermosillo, Mexicali, Monterrey, Saltillo and Tijuana are allowed into the U.S., but must be returned to Mexico.  One-way rentals outside this country are not permitted.  Cars rented in Mexico cannot be terminated in the U.S.

Loss Damage Waiver (LDW) is optional.
LDW is not available on following car groups J, XA, XB, XC, XE, XG, XI, XK, XL, XM, XN, XO. It is mandatory for customer to take PDW (Partial Damage Waiver) 

Available at all locations and varies depending on car group rented.
Our Recommendation to all our customers will always be to acquire our 100 percent waiver protection (LDW).  This is an optional product.  It releases the renter of all financial responsibility in the case of an accident or theft.  This is our most complete coverage product; it includes tires and wind shields. 

LDW does not include the cost of replacing lost license plates or keys, tow services and police fines. Client must follow all driving conditions stated in our terms of service clauses, any infractions to the stated conditions voids this coverage. 
If LDW is declined, the renter is fully responsible for the full value of the Avis vehicle, in addition to stolen accessories, repairs and loss of use during repairs.  An additional charge card hold will apply. The customer must sign an "Acknowledgement of Responsibility".  

Theft Protection (TP) is included with the purchase of LDW.

PDW (Partial Damage Waiver) - Available at the counter. Check at the rental counter for additional details.
PDW is mandatory for the following car groups J, XA, XB, XC, XE, XG, XI, XK, XL, XM, XN, XO.
PDW reduces the customers financial responsibility for damage to or loss of the Avis vehicle as a result of an accident or theft. 

Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. The customer will be totally responsible for handling coverage with the card issuer for any damage or theft of the Avis vehicle. Any waiver must be discussed with the location upon arrival.

Note: Other coverage may be available at the counter, check upon arrival for information.

Global insurance coverages are always subject to change. Please verify at time of rental.

Avis accepts the Avis Charge Card, American Express, Discover Card, Japan Credit Bureau, MasterCard, Optima and Visa.  At the time of rental we will request a pre-authroization on your charge card.  The pre-authorization is determined and varies according to the responsibility waiver option selected and the type of vehicle rented.  When the rental agreement is closed, we will deduct the pre-authorization amount from the total.  The remaining amount will then be released.

The waiver range varies between 80-100 percent. The minimum pre-authorization is the amount of rental plus 1000.00 USD up to a maximum amount of 4000.00 USD if no waiver option is selected. 

Debit cards are only accepted, as a form of payment, at the end of the rental in substituion of the credit card presented at the beginning of the rental.

At the time of rental, the driver must present a valid drivers license in the drivers name from their country of residence.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license.  We reserve the right to check the drivers license against Avis standards and refuse to rent if those standards are not met.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Mexico City Driving Restrictions: Driving cars in Mexico City is limited based on license plate and days of the week. Check with reservations or the counter for additional details.

Minimum age to rent is 25 years old for all car groups.  Renters between 21- 24 years old are subject to a young driver fee.  Young Driver (Underage) Fee is 130.00 MEP per day for all car groups, subject to tax and surcharges. No maximum charge. This policy is applicable to corporate rentals with a corporate rate.

Fuel Service Charge. Most rentals come with a full tank of fuel, but that is not always the case.

Where available, if permitted by law, if you drive less than 75 miles, you acknowledge that we will add a flat fee to the rental, the amount of which will be disclosed on the Rental Contract and at the counter prior to rental. You may avoid this charge at time of return by providing a receipt for fuel purchased at which time the flat fee will be reversed from your total rental charges. If this subparagraph (a) does not apply, there are three refueling options:

1) If you do not accept the fuel service option, where available, at the beginning of your rental, and you return the car with less fuel than was in it when you received it, as we determine in our sole discretion, we will charge you a fuel service charge at the applicable rate per-mile or rate per-gallon specified on the Rental Contract or disclosed at the location. The per-mile rate is used if you do not buy fuel during the rental. To calculate this amount, we multiply the number of miles driven, as shown on the car’s odometer (or provided by the vehicle's telematics device), times the per-mile rate shown on the Rental Contract. The per gallon rate is used if you buy fuel during the rental and provide us with a receipt on our request, but the tank is not as full when you return the car as when you received the car (by using the factory installed gauge, rounded down to the nearest 1/8 tank), times the per-gallon rate shown on the Rental Contract.

Although two methods are used for ease of calculation, the per mile and per-gallon rates produce approximately the same result. Some of our cars are equipped with onboard telematics which record the actual amounts of fuel in the gas tank. In the event your car has such a device, you will be charged for the actual amount of gasoline needed to fill the tank based on the reading of this device.

2) If you accept the fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will not pay us a fuel service charge. If you choose this option, you will not incur an additional fuel service charge, but you will not receive any credit for fuel left in the tank at the time of return.  If you accept the partial fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will pay a fuel service charge for any fuel not covered by the partial fuel service option. The per-gallon cost of the fuel service option will always be lower than the fuel service charge. The cost of refueling the car yourself at a local service station may be lower than the fuel service charge or the fuel service option. You acknowledge that the fuel service charge is not a retail sale of fuel.

3) You may avoid a fuel service charge if you return the car with the fuel tank as full as when you received it and, if requested by us, present a receipt for your fuel purchase. If you put fuel into the car, you must use the correct fuel (having the grade of gasoline stated on the car fuel information decal, or on-road diesel). Do not use ethanol fuel even if the car states that it is a flex-fuel vehicle.