Car and Truck Hire Gurgaon

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Travel before 30 June 2025

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For travel taken before 18 December 2024
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Gurgaon (ZJ9)

Address:

SCO 97, Huda Market,
SEC 55, Gurgon, XX, 22001, India

Phone:

(91) 124-4724888

Hours of Operation:

Mon - Sun 12:00 AM - 11:45 PM

Location Information
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Renter Requirements

Optional Coverages

The Car and Driver carry the insurances. The Customer is not liable for insurance


Credit Card Policies

Avis India accepts Avis Charge Cards, American Express, Diners Club / Amoco Torch, MasterCard / Access / Eurocard, Visa. 



Debit Card Policies

Debit cards are not accepted.


Drivers License

As this is a driven service the only ID requirement is your passport


Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


No Show Policy

Cancellation within 4-24 hours: No cansellation fee applies
Cancellation within 0-4 hours: 100% of total booking amount

No Show: 100% of total booking amount


Additional Drivers

Terms of rental for an additional driver are the same as the main driver.

Additional driver fee: 400 INR per rental.

 


Additional Information

Inclusions –

  • It’s a Chauffeur driven vehicle.
  • GST of 12% is included in the rates.
  • 8Hrs (Time) and 80Kms (Mileage) included.
  • Fuel & Chauffeur charges.

Exclusions –

  • Toll & Parking will be extra.
  • Any additional usage will be charged according to Extra hours and KMs.
  • Refer https://www.avis.co.in/avis-terms-and-conditions-chauffur-drive

Cleanliness: Company does not allow the vehicle to be used to carry pets, goods or any other object which can annihilate the upholstery/any of the vehicles. In such event, the user will be charged on the actual cost towards repairing/cleaning of interior / exterior of vehicle.
Replacement Car: Replacement vehicle shall be provided within a city limits only (subject to availability of similar segment in the city) in all such cases where in a vehicle develops mechanical error and restrain the user from its use. In a case, where in vehicle develops such error outside the city limit, replacement vehicle will not be provided and amount equivalent to agreed rental will be charged. Company decision related to replacement vehicle will be final.

Fuel: For chauffeur drive cars, fuel is inclusive of selected mileage. Any excess to the selected mileage shall be charged separately.

Extra Time: Extra hours will be applicable after 30 minutes over the basic package selected by the renter.

Parking & Tolls: Parking and toll charges to be borne by the customer. On extra usage the cost of extra hour and/or extra kms will be charged.

Modify Bookings: Revised bookings cannot be cancelled or refunded & an additional payment of INR 1 has to be paid to confirm the changes after which the previous booking will be annulled.
If the revised amount is greater than the previous amount, the additional amount has to be paid firsthand & if the amount is lesser, the due amount will be refunded after the booking period.
For Self-drive can modify: Booking Period, End Date & Time, Delivery Address, City and Car.
For Chauffeur drive user can modify: Booking Period, Reporting Address, City, Car and Service Type (Airport Transfer/Within City/Outstation/One Way Transfer).

Refund Policy: Avis India will process your refund within 21 working days as per our cancellations and refund policy.

Note: To cancel a booking, guest needs to Sign in to Avis account either through Avis India's Mobile App or Website ( www.avis.co.in ) with their registered ID and password and self-cancel a booking from the "Bookings" tab provided in the Dashboard.


Age Requirements

Not Applicable as we are providing a driven service.


Chauffeur Drive

CHAUFFEUR DRIVE RENTALS:

  • Airport & Railway Transfer : If the transfer time exceeds 4 hours, an extension maximum Upto 1 hour is available with guest with no extra charge. Post extension INR 200/hour will be charged for any extra usage.
  • Outstation Travel : Outstation Travel does not include one way rentals and Kilometers will be calculated from the city of origin.
  • If the travel exceeds 250 kms in a day then extra kilometers will be charged depending on the car model.
  • If the travel exceeds beyond 24hrs then and extension of 1 hour is available to the guest with no extra charge. Post extension 1 day rental will be charged on daily basis depending on the car model.
  • Local/Within City Travel : If the travel exceeds beyond the booked package the customer will be billed for extra usage. Extra usage will be billed on extra hour rate of the booked car category. Every extra hour has 10KMs. Any usage beyond the packaged KM in the hour will be billed at extra KM rate. Illustration:


Guest books a ride for 5hours/50kms (refer below example)
Car Booked: Honda City
Extra Hour rate (includes10 KMs): Rs 586
Extra KM rate: Rs 32

Case 1 :

  • Usage Exceeds 5 Hrs:
  • Actual Usage: 7Hr & 65KMs
  • Extra Usage: 2 Extra Hrs. and no extra KMs
  • Extra Payable: 586*2 = Rs 1172

Case 2 :

  • Usage exceeds 5hrs/50 kms:
  • Actual Usage: 7Hr & 85KMs
  • Extra Usage: (2 Extra Hrs) and (15 extra KMs)

Extra Payable: (586*2) + (15*32) =Rs 1652

 

Chauffeur Driver Extra Usage Rates (All Cities)

City Local City Local Outstation Airport Transfer Airport Transfer
CAR TYPE 1HR / 10 KM EXTRA KM EXTRA KM EXTRA HR EXTRA KM
Amaze/Dizre/Etios 441 24 21 134 NA
Honda City / Nissan Sunny 586 32 27 179 NA
Innova Crysta 779 43 38 255 NA
Toyota Corolla / Atis 779 43 38 255 NA
Toyota Camry / Honda Accord 2154 100 51 350 NA
BMW 5 Series / Merc E Class 2548 124 102 5718 NA
Merc S Class 4701 235 215 10800 NA


Fuel Policy

Specific information for this location is not available at this time.


Travel Into Other Countries

Avis cars are not permitted to travel outside of India.


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