Car & 4WD Hire Charleville Airport | Avis Car Rental

Rent a Car Charleville Airport (CTL)

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Charleville Airport (CTL)

Address:

Mitchell Highway,
(Airline Passengers Only), Charleville, QL, Queensland, 4470, Australia

Phone:

(61) 7 4638 2999

Hours of Operation:

Sun - Sat 7:00 AM - 5:00 PM

Location Information
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the key drop box. Remember to take your personal belongings with you.

Renter Requirements

Prepay Terms

Pay Now Terms & Conditions

Booking Conditions

  • At time of pick-up, location specific rental qualification rules apply to your rental. You must also agree to the rental terms and conditions (Rental Agreement) unless you are an Avis Preferred member and have opted into the master rental agreement. You must comply with our Rental Requirements. The full name on the reservation must match the name of the person collecting the vehicle as validated on their drivers license and credit/debit card. If the names do not match, it may be deemed by Avis as a non-permissible change to your Pay Now reservation and Avis may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Pay now and Pay at Location

  • With Pay Now bookings, you pay for the rental period and optional extras when you book. Not all optional extras are capable of being pre-paid. Any optional extras that have been pre-booked but that cannot be pre-paid will be designated as Pay at Location and the conditions regarding Pay at Location may apply.
  • Additional charges may apply at the end of the rental period and must be paid at the relevant location (e.g. fuel charges and extending your rental period, however, we cannot guarantee that your pre-paid daily car rate will apply).
  • At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorization of up to $200 for all passenger and Signature Series vehicles and $400 for all commercial vehicles.  You must use an approved payment card that is in your name and has enough funds available.

    A pre-authorization holds an amount of money in your account.  

    • Once a pre-authorization has been held, you will not be able to use that money.
    • At the end of your rental, the final payment amount will be processed and if applicable, the unused portion will be released.  Depending on your bank, the money is usually released within 7-10 working days.  Avis will not be held responsible for any overdraft. 

Changing your booking - all booking types

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available).  We will send you a revised booking confirmation email confirming your new booking details and new amount to be paid to your email address provided.
  • If you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.

Cancellations - all booking types

  • You may cancel your booking at any time before the day you are due to collect your vehicle by calling reservations or managing your booking online (if available).
  • Depending on when you cancel, you may be charged a cancellation fee or no-show fee.
  • You should retain your reservation confirmation number, as it is necessary for any modifications and cancellations. Modifications or Cancellations to your prepay reservation must be made on Avis.com.au or by calling reservations.
  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST fees. Additional card fees may apply.

Payment Methods

  • Avis generally accepted credit cards include Visa, MasterCard and American Express. However, some locations may not accept all card types. Card transaction fees may apply please refer to the card transaction fee terms and conditions for more information.
  • Debit cards are not accepted at some Avis locations and are not a recommended form of prepayment.
  • Debit cards or cash may be used at the end of the rental period for payment of additional charges.
  • Coupons may be applied to Pay Now rentals. Vouchers or Avis rental certificates cannot be used in conjunction with a Pay Now reservation.
  • Gift Cards (Avis or any other) are not allowed on Pay Now reservations.

Rates

  • Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental. Any change to your confirmed reservation may result in a different rate being charged.
  • Your total rental rate is calculated based on the information provided at time of reservation.
  • Extensions or late returns may result in additional charges. These additional charges are set out in the standard terms and conditions of rental, which can be downloaded via the Avis website.

Rental Requirements

  • You must bring your reservation number or booking confirmation email with you.  This will help the location find your details so you can get on your way as quickly as possible. Your total rental rate is calculated based on the information provided at time of reservation.
  • We may refuse to allow any driver to drive the vehicle who: (i) does not hold a valid and current driving licence in the country of rental for the entire rental period, (ii) has not brought an international driving licence or official translation (if applicable), (iii) has not held their licence for the minimum period required by the rental location, (iv) has driving related convictions, or (v) who does not meet our identity, security, driving licence or credit checks.
  • The rental location may refuse to rent the vehicle if you or the person making payment fails any of the checks and this leads us to believe that you, the person making any payment for the vehicle, the driver or any additional driver results in the rental being deemed high risk.

Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.


Optional Coverages

Loss Damage Waiver (LDW)

Loss Damage Waiver (LDW) is included in Avis Australia rentals. LDW reduces customer liability from the full value of the Avis vehicle to the standard excess amount.

Excess Options

Excess Reduction (ER), available online or Zero Excess, available at counter in participating locations are optional coverage that further reduces the standard excess.

Please click here for further information.


Credit Card Policies

Avis generally accepted credit and debit cards include; Visa, MasterCard, American Express, Diners Club and an Avis Charge Card. However, some locations may not accept all card types.

At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.

Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


Debit Card Policies

See Credit Card Policy above.


Drivers License

The Driver must (i) hold a full, current and valid driving licence (not being a learners licence or provisional licence), (ii) have an International Driving Permit (IDP) or official translation (if licence is not in Roman alphabet), (iii) have held their licence for minimum 12 consecutive months immediately prior to signing the Rental Agreement.

An International Driving Permit is not a stand-alone document and this must be carried with your valid domestic driving licence for it to be valid.

Digital drivers licences are only accepted in the issuing state. If you're travelling interstate you must present a physical (plastic) drivers licence.


Public Liability and Property Damage

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Additional Driver Policy

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.


Age Requirements

The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you may be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.

 


Fuel Policy

Please check at time of booking.


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Pre-Authorisations

At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.

Passenger Vehicles
Pay later reservations

  • $0 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Pay now reservations

  • $200 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Commercial Vehicles

  • Up to $400 for credit or debit card payments. Please confirm with the pickup location

A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.

At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.


Confidentialité

La collecte, l'utilisation, la divulgation et la conservation des renseignements, y compris les renseignements pouvant vous identifier personnellement, fournis relativement aux paiements pour nos services et nos produits, ou pour participer à nos programmes, que ce soit directement par vous ou en votre nom par l'intermédiaire d'un service de paiement, sont soumises à notre avis de confidentialité qui se trouve sur notre site Web ou dans les modalités et conditions du contrat de location et de la Privacy Act 1988.


Tarifs et inclusions

Le prix de location du véhicule est calculé en fonction des dates et heures de début et de fin demandées, de la ou des succursales de location et du type de véhicule que vous demandez. Sauf indication contraire, le prix comprend également tous les coûts que vous devez payer (par exemple, les frais d’administration, la TPS, les frais d’immatriculation du véhicule [FIV] et les suppléments de location).


Politique de Conditions requises pour louer un véhicule

Avis Australie peut exiger d'un client louant un véhicule qu'il remplisse un formulaire de Conditions requises pour louer un véhicule et de fournir des pièces d’identité supplémentaires si c’est jugé nécessaire ou approprié ou conformément à la loi en vigueur. Pour de plus amples renseignements et pour télécharger le formulaire, veuillez cliquer ici. https ://www.avis.com.au/en/rental-qualification-policy


Séries Signature

Lors de la location d’un véhicule à partir de la plage des Séries Signature, des conditions particulières s’appliquent.

  • Les cartes de débit ne sont pas permises.
  • Au début de votre location, les fonds nécessaires seront retenus dans le compte pour les frais de location estimés en plus d'une autorisation préalable supplémentaire de 200,00 $.
  • Les conducteurs doivent détenir un permis de conduire valide (ne pas être un permis d'apprenti conducteur ou avoir un permis provisoire) et avoir plus de 25 ans.
  • Locataires locaux : le formulaire de qualification de l'aéroport local doit être rempli et vous devez y inscrire deux numéros de téléphone. Une deuxième pièce d’identité sera requise pour votre réservation. Vous devrez fournir une preuve de votre adresse actuelle qui correspond à votre permis de conduire actuel. Un exemple de pièce d’identité acceptable est un service d’utilité ou de téléphone récent.
  • Les allers simples inter-États ne sont pas autorisés pour les véhicules des Séries Signatures.

Restrictions de voyage

Restrictions d’utilisation de la région

Des restrictions peuvent s'appliquer si vous avez l'intention de sortir le véhicule de la région dans laquelle vous l'avez pris en charge. Les conditions de conduite et les restrictions de la région peuvent varier entre succursales; vous devez donc contacter la succursale de prise en charge avant la date de votre location pour obtenir plus d'informations. Pendant la saison de ski, les véhicules ne peuvent pas être conduits au-dessus de la limite des neiges (sauf avis contraire). Veuillez contacter votre succursale pour obtenir plus d'informations.

Là où sa conduite est autorisée et là où elle ne l'est pas

Vous et tout Conducteur autorisé ne devez pas, à moins d'obtenir une autorisation écrite d'Avis, conduire ou emmener le Véhicule :

  • dans la péninsule de Gove ou une autre des îles au large des côtes de l'Australie (y compris, mais sans s'y limiter, l'île Kangourou, l'île Bruny, l'île Fraser, l'île Magnetic, l'île de Groote Eylandt ou les îles Tiwi);
  • dans l'île Kangourou; cependant, si cela est autorisé par écrit par Avis, vous et tout conducteur autorisé ne devez pas conduire le véhicule entre le crépuscule et l'aube en dehors des limites de la ville;
  • dans ou en dehors du Territoire-du-Nord, de la région de l'Australie-Occidentale ou de la Tasmanie
  • dans le Queensland
    • sur la route Nº 27 : au-delà de Chillagoe en direction de l'ouest
    • sur la route Nº 1 : au-delà de Normanton en direction du sud et pas plus loin que Karumba au nord
    • au-delà de Cooktown au nord et de Lakeland à l'ouest et pas plus loin que Cape Tribulation au nord, sur la route côtière
    • sur la route côtière de Helenvale à Cape Tribulation ou de Laura à Lakeland, à moins que le véhicule ne soit à 4 roues motrices
  • sur la neige (à tout moment et à n'importe quel endroit (y compris la Tasmanie)
  • au-delà de la limite des neiges en Nouvelle-Galles du Sud (soit Jindabyne) ou Victoria (soit Bright, de début juin à fin septembre;
  • sur les plages ou dans les courants, barrages, fleuves ou zones de crue
  • En Australie-Occidentale :
    • n'importe où au nord de Carnarvon;
    • sur les routes Kalumburu Road, Tanami Road, Canning Stock Route, Gunbarrel Highway et Holland Track :
    • sur les routes Gibb River Road, Cape Leveque et Windjana Gorge à moins que le véhicule soit un véhicule à 4RM et qu’il soit conduit en mode 4RM sur ces routes;
    • au-delà de 100 kilomètres des limites de la ville de Perth entre le crépuscule et l’aube; ou
    • en dehors des limites de la ville ou de la ville entre le crépuscule et l'aube.
  • dans le Territoire Nord :
    • sur Jim Jim Falls Road vers Jim Jim Falls et Twin Falls; ou
    • en dehors des limites de la ville ou de la ville entre le crépuscule et l'aube.
  • Transit aéroportuaire sur n’importe quel aéroport en Australie, sauf si vous avez l’autorisation d’Avis par écrit.

 

 


Hiring a rental car from Avis Charleville Airport is the best option to getting around Queensland. The Avis counter is well positioned in the arrivals hall at Charleville Airport. There are plenty of things to do in Charleville and with the flexibility of a rental car you will get the most out of your visit. Avis offers a wide variety of late model hire cars to suit your travel needs, including the economical Holden Barina, the standard Toyota Corolla Sedan or the eight seater Kia Carnival. So, whatever your travel plans are we have the right hire car for you.

Avis has 57 car rental locations in Queensland, including Charleville Downtown located nearby. And with over 240 locations around Australia you can find an Avis car rental counter at all major airports, including Sydney Airport car rental, Brisbane Airport car rental and Melbourne Airport car rental. If driving a rental car in Charleville is new to you, make sure you include a portable GPS in your car rental booking to make your visit even easier. Hire your Avis rental car at Charleville Airport today and enjoy the magnificent city of Charleville with Avis Australia. 

Qantas Frequent Flyer members can earn Qantas Points with Avis. 

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