Important Information: Due to a recent earthquake, we are operating with reduced staffing in our Contact Centre and are experiencing longer wait times. If your enquiry is not urgent, please consider calling back in the coming days.
Frequently Asked Questions
Answers to commonly asked questions can be found in our FAQ section.
Download Receipt
You can download a copy of your receipt by entering your details on our get e-receipt page.
Contact Avis Reservations
Free Call: 136 333
Toll: +61 2 8310 8838
Chat to our live agent, please click here.
Hours Of Operation (AEST):
Monday - Friday 6:30 A.M. - 11:00 P.M.
Saturday - Sunday 8:00 A.M. - 10:00 P.M.
Contact Avis Customer Service
For post rental enquires including billing, please have your Rental Agreement (RA) or Reservation number available, to ensure we can help you in a timely manner.
Click on the link to logon to the Avis Portal and contact customer service.
Avis Customer Service Portal
Free Call: 1800 141 000
Toll: +61 2 8310 8817
Hours Of Operation (AEST):
Monday - Saturday 7:00 A.M. - 5:00 P.M.
Sunday Closed
Roadside Assistance
Free Call: 1800 063 973
Email Us
Choose a category below and complete the details to email us.
Important Information: Due to a recent earthquake, we are operating with reduced staffing in our Contact Centre and are experiencing longer wait times. If your enquiry is not urgent, please consider calling back in the coming days.
Frequently Asked Questions
Answers to commonly asked questions can be found in our FAQ section.
Download Receipt
You can download a copy of your receipt by entering your details on our get e-receipt page.
Contact Avis Reservations
Free Call: 136 333
Toll: +61 2 8310 8838
Chat to our live agent, please click here.
Hours Of Operation (AEST):
Monday - Friday 6:30 A.M. - 11:00 P.M.
Saturday - Sunday 8:00 A.M. - 10:00 P.M.
Contact Avis Customer Service
For post rental enquires including billing, please have your Rental Agreement (RA) or Reservation number available, to ensure we can help you in a timely manner.
Click on the link to logon to the Avis Portal and contact customer service.
Avis Customer Service Portal
Free Call: 1800 141 000
Toll: +61 2 8310 8817
Hours Of Operation (AEST):
Monday - Saturday 7:00 A.M. - 5:00 P.M.
Sunday Closed
Roadside Assistance
Free Call: 1800 063 973
Email Us
Choose a category below and complete the details to email us.
